Bestcarprice.au FAQs

Everything you need to know about BestCarPrice.au

We’re Australian owned and operated (Melbourne & Sydney), helping Australians buy, finance and trade-in cars with less stress and better outcomes. ✅

✅ Get My Best Car Price
✅ Get a Finance Quote
✅ Get Trade-In Quotes
✅ Upload a Dealer Quote

About BestCarPrice.au

• What is BestCarPrice.au?
  BestCarPrice.au is a customer-first brokerage that helps Australians get a better overall deal on a car — including the purchase price, finance options, and trade-in value. We also publish buyer-friendly guides on car brands, models, and news.
• Are you Australian owned? Where are you based?
  Yes — we’re Australian owned and operated, with teams based in Melbourne and Sydney, supporting customers Australia-wide.
• What services do you offer?
  Our core services are:

1. 1. New car buying (we negotiate)
   2. Finance brokerage (one form, multiple lenders)
   3. Trade-in quotes (multiple offers)
      Plus tools like a Dealer Quote Checker and used-car guidance such as PPSR education.

Pricing & “Free for customers”

• Is BestCarPrice.au free to use?
  Yes — our services are free for customers. You don’t pay to request new car pricing, compare finance options, or get trade-in quotes.
• How do you make money if customers don’t pay?
  We earn commissions/lead fees from participating dealers, buyers, and finance providers when a customer proceeds. No hidden fees — and you stay in control of your decision.
• Do I have to proceed with an offer?
  No. If you don’t like the options, you don’t move forward. Simple.

New Car Buying

• How does the new car deal service work?
  You tell us the car you want (make/model/trim), your location and timing. We approach multiple dealers, compare offers, and bring you the strongest deal(s) to choose from.
• Why can you often beat a single dealer quote?
  Dealer pricing can change based on stock, targets, timing, and local competition. We create competition by approaching multiple dealerships.
• How long does it take?
  It depends on the model and dealer response times, but we aim to move fast — especially if you’re buying soon. If you have a quote, upload it to speed things up.
• What do you need from me to get started?
  At minimum:
  • The car you want (or closest match)
  • Your postcode/state
  • Your timing
    Optional but helpful: your current dealer quote, colour preference, and any must-have features.

Dealer Quote Checker

• I already have a dealer quote — can you check it?
  Yes. Upload your quote and we’ll tell you whether it looks competitive and where there may be room to improve (price, fees, inclusions, delivery).
• Do you only compare price?
  No — we also look at common “gotchas” like add-ons, dealer delivery, unclear line items, and what’s included in the drive-away total.

Car Finance (One form, multiple lenders)

• How does “one form, multiple lenders” work?
  You submit your details once. We match you to suitable lenders/finance options and bring you back clear choices to compare.
• Will this affect my credit score?
  An indicative quote may be possible without a full credit assessment, but formal approval typically requires further checks and documents.
• Do you run a credit check without telling me?
  No — we’ll be clear about what happens next before any formal steps are taken.
• What documents will I need?
  Most commonly: photo ID and proof of income. Some applications may require additional information depending on your circumstances.
• Can you do business / ABN finance?
  Yes — we’ll ask a few extra business details and supporting documents.
• Do you charge a fee?
  You can choose wording for the site:
  • “No fee to request a quote. We may receive a commission from a provider if you proceed.”
  • Or: “We charge a flat fee of $X (disclosed upfront) + may receive commission.”
• How fast is finance?
  Same-day turnaround is often possible when documents are ready, but timing depends on lender response and your situation.
• Are you a lender?
  We’re not a lender. We help connect you with suitable finance options and support you through the process. (Add your credit licence / representative details here if applicable.)

Trade-In Quotes

• How do trade-in quotes work?
  You submit your vehicle details (and photos if possible). We share with relevant buyers/partners and return multiple offers so you can compare.
• What details help you get better trade-in offers?
  VIN/rego, kilometres, condition, service history, accident history (if known), and clear photos.
• Can I use your service if I’m not trading in?
  Yes — trade-in is optional. You can use us for buying and/or finance only.

Used Cars, PPSR & Safety Checks

• Do you do PPSR checks?
  We can guide you on how to do a PPSR check and what to look for. Many customers choose to run the official PPSR search themselves and upload the certificate for our help interpreting it.
• What’s the point of a PPSR check?
  It can help confirm whether a used car may have finance owing and other key history markers. It’s a smart step before paying a deposit.
• Do you guarantee a car is problem-free?
  No one can guarantee that. We help you reduce risk with better process and better information, but you should still do common-sense checks (inspection, paperwork verification, etc.).

Privacy, Trust & Support

• Is my information private?
  Yes — we treat your information as confidential. We only share details with relevant partners when needed to obtain quotes/offers, in line with your consent.
• Will dealers or lenders spam me?
  We aim to keep contact controlled and relevant. You can also tell us your preferred contact method (call, email, SMS).
• How quickly will you reply?
  We aim to reply within 24 hours to keep things moving.
• How can I contact you?
  Use the contact form on the site. If you’ve already got a quote, upload it — it helps us move faster.